Delivery & Payments

• Payments should be made to Global Innovations ltd by credit card, debit card via PayPal if you have a PayPal account that is fine too.
• If you're in New Zealand, you can deposit into our ASB account 12-3633-0002878-00 after payment, and you will receive a notification record with your order details save the email for reference. If you have any questions about your order, please contact us.
• We recommend that you also keep a printed copy of your transaction details and order as proof of purchase.

Courier Deliveries - Postage and Packaging

Depending on what option you have chosen for delivery, it can take up to 5 days to be delivered.

• New Zealand - deliveries are made through New Zealand Couriers. NZ Couriers is usually an overnight service, one-two days max.
• Australia - DHL Express - First Global
• DHL Express takes 4-7 days to be delivered and costs between approx $28-$45 depending on weight
• First Global 8-10 days $24 - $28
• Courier fees include all postage and packaging.
• For FAQ about our shipping services, please see our help desk.
• “If you are not able to accept the delivery during standard business hours, then please have the goods addressed to your place of work. Otherwise, you will be expected to follow up with the courier. In this case liability for any further pickup or freight costs rests with the purchaser.”
• EasyPuff will be processing orders daily and the cut off time will be 9 am daily, any orders made after will be processed the following day (please be patient as there might be a backlog) Delays could be up to 2-4 days on top of normal times, be aware that once orders have been picked up, the time frame for delivery is generally up to the couriers, so expect delays as all these services are going to be working overtime. You may need to calculate what you will need days or even up to a week before you need it.
• Free shipping in New Zealand only over $70
• For all customer inquiries, please go to the Help Desk.