Easypuff offers a Limited Lifetime Warranty on a number of its products. This lifetime warranty is exclusive to purchases made on the Easypuff website. The warranty covers manufacturing defects, material defects, and workmanship defects on Easypuff electronic components only, throughout the life of the product under regular use as defined below. The Easypuff Lifetime Warranty does not cover e-liquids, disposable products, Easypuff MOD products, flavour cartridges and apparel.
The Easypuff product should not be repaired, serviced, altered or modified by any party other than Easypuff. Abuse, misuse or neglect of the Easypuff product that is in contravention of the instructions provided in the manual which accompanies the product, will void the warranty. Use of the product for purposes other than what it was initially intended for, such as in combination with non-Easypuff chargers or power adapters will render the warranty void.
Easypuff offers up to 5 replacements on any particular order provided that the items are defective in each case. Your item will be replaced with a similar product. For any issues associated with the Easypuff product, the terms of this warranty are the only remedy available to the purchaser. Any other solution arising out of interference or operation of law is a result of this disclaimer.
The Easypuff Lifetime Warranty is only applicable for the duration within 90 days from the purchase of any cartridge or e-liquid from Easypuff In other words, if you have purchased a cartridge or e-liquid from Easypuff in the last 90 days, you can make full use of the Easypuff Lifetime Warranty. The Easypuff Lifetime Warranty does not come with an expiry date, as long as the other terms and conditions in this document are met.
In the event of a defect or product failure, please follow the instructions provided below: